Reopening  & COVID-19 Safety Measures

Updated  13/07/2020

We welcome you all to continue (or start) your treatment at Pulse Light Clinic. During period please bear with us as we endeavour to get everyone booked in.

We have implemented the following COVID 19 Safety Measures:

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Pre-appointment

We’ll send you forms to complete before your appointment, and contact you 24 hours beforehand to ask some health-related questions.

Arrival etiquette

To limit the number of people in the practice, please ensure you don’t turn up too early or be late. Please come alone, unless necessary, and only bring essential belongings.

Attend an appointment:

24hrs Before your appointment, you will receive an email with a medical history form that we will need returned, this can be via email or you can bring along with you on the day.

When you arrive at the lobby you will be greeted by a staff member who will be wearing personal protective equipment

You will then be asked to sanitise your hands and place on a face mask, do not remove your mask until requested to.

The staff member will then take your temperature

You will then be directed to report to reception and then take a seat in the waiting area.

After your appointment you will be asked to place the mask back on you will then be advised to make your way to reception, at this point the reception team will make any appointment required settle your account.

Social distancing

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We’ve adjusted our waiting areas and spaced out appointments – so you can maintain safe social distancing.

Maintain essential hygiene

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You must clean your hands as you enter the practice using the antibacterial gel provided.

PPE

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You’ll be given a mask to wear on arrival. And our staff will wear appropriate personal protective equipment to ensure their safety – as well as yours.

Checking temperature

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We’ll check your temperature upon arrival using a non-contact thermometer. If it’s deemed too high, your treatment will be rescheduled for a later date.

More frequent, deeper cleans

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We’re performing deeper, thorough and more frequent cleans – especially in our treatment rooms . These are scheduled throughout the day to fit around appointments.

Feeling unwell or Covid Symptoms

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All staff have been fully orientated to the NHS guidelines on not coming to work if feeling unwell or showing symptoms of the virus, such as a continuous dry cough or high temperature, loss of taste or smell

Any clients who feel unwell or showing symptoms are to not to attend the clinic, but to talk to one of the consultants for further information.

Protective screens

You’ll notice that we’ve installed plastic screens at the front of our reception desks. This will keep you and our staff safe when you check-in or rebook another appointment.